With 30 years of small business experience rooted in back-office support and administration, I have worked across a variety of functions, including bookkeeping, tax preparation, payroll, human resources, employee benefits, document management, and operations.
Towers Golde
Business Manager | Current Position
Responsible for daily cash flow planning, monthly billing, accounts receivable and payable, employee benefits, human resources, insurance administration, office contracts, audits, document management, and 401(k) plan administration.
Drawing on my years of my professional experience, I established Right Fit 4 Your Life to help individuals and families organize important paperwork, household records, and personal information. My approach emphasizes confidentiality, patience, and finding organizational systems that fit each person's needs.
Managed complex project billing and reporting for five principals at an architectural firm. Worked closely with the Controller on additional accounting responsibilities and client collections. Managed the migration from the existing billing system through implementation of the new system.
Oversaw daily office operations and provided administrative support to the company President. Responsibilities included accounts payable, timesheet management, human resources, employee benefits, vendor contracts, COI administration, company records, and coordination with project managers and other departments.
Established and managed the company's first customer service department, developing procedures, training and supervising staff, achieving high levels of customer satisfaction to excellence. Through a strong emphasis on personalized service and customer relationships, helped strengthen the company's reputation during a period of significant growth.
Oversaw day-to-day office and accounting operations, human resources, and employee benefits for a Managed Network-as-a-Service (NaaS) and cellular wireless hardware company. Managed administrative staff and financial procedures. Served as 401(k) Plan Administrator, working directly with the plan actuary and CPA.
Worked directly with the Executive Director of Tax on corporate tax compliance and reporting, providing tax department support, managing written and verbal IRS correspondence, and assisting with tax-related activities associated with the company's initial public offering (IPO).
Connecticut Notary Public | CPR Certified